Create Business Processes

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Business Process

 

A Business Process is used to document a high-level process or an important application for the operations. It is quite similar to an Application Solution but for describing higher level applications or whole processes in the organization. The main information conveyed by a Business Process is its list of relationships with Application Solutions and Contacts.

Business Process Properties
 

Name	Type	Mandatory?
Name	Alphanumeric string	Yes
Organization	Foreign key to a(n) Organization	Yes
Status	Possible values: active, inactive	No
Business criticity	Possible values: high, low, medium	No
Move to production date	Date (year-month-day)	No
Description	Multiline character string	No

Tabs
 

Tab	Description
Contacts	All the contacts for this configuration item
Documents	All the documents linked to this configuration item
Tickets	All the tickets for this configuration item
Application solutions	All the application solutions that impact this business process

Creating a new Business Process
 

The creation of a Business Process object is similar to the creation of an Application Solution, except that its components are Application Solutions instead of any CIs.

Relations
 

• Impacts: no additional CIs are impacted by a Business Process.

• Depends on: a Business Process is considered as depending on all its related Application Solutions (listed in the tab “Application Solutions”).