Create Other Softwares

• Available with
• Free
• Tailored
• Team

Other Software

 

Any type of software that do not fit in the other categories: PC Software, Middleware, DB server or Web Server.

Other Software Properties
 

Name	Type	Mandatory?
Name	Alphanumeric string	Yes
Organization	Foreign key to a(n) Organization	Yes
Status	Possible values: active, inactive	No
Business criticity	Possible values: high, low, medium	No
System	Foreign key to a(n) Functional CI	Yes
Software	Foreign key to a(n) Software	No
Software licence	Foreign key to a(n) Software Licence	No
Path	Alphanumeric string	No
Move to production date	Date (year-month-day)	No
Description	Multiline character string	No

Tabs
 

Tab	Description
Contacts	All the contacts for this configuration item
Documents	All the documents linked to this configuration item
Tickets	All the tickets for this configuration item
Application solutions	All the application solutions depending on this configuration item
Provider contracts	All the provider contracts for this configuration item
Services	All the services impacted by this configuration item

Creating a new Other Software
 

Click on the “New CI” menu:

Then select “Other Software” in the form below:

And click “Apply” to display the Other Software creation form:

Relations
 

• Impacts: an Other Software impacts all its instances, the Application Solutions it belongs to and all the contacts (Persons or Teams) directly linked to it.

• Depends on: an Other Software is considered as depending on the system (PC, Server or Virtual Machine) on which it runs.