An instance of a software application installed on a PC. (For example: an instance of MS Office, Corel Draw, Adobe Photoshop or Filezilla).
Name | Type | Mandatory? |
---|---|---|
Name | Alphanumeric string | Yes |
Organization | Foreign key to a(n) Organization | Yes |
Status | Possible values: active, inactive | No |
Business criticity | Possible values: high, low, medium | No |
System | Foreign key to a(n) Functional CI | Yes |
Software | Foreign key to a(n) Software | No |
Software licence | Foreign key to a(n) Software Licence | No |
Path | Alphanumeric string | No |
Move to production date | Date (year-month-day) | No |
Description | Multiline character string | No |
Tab | Description |
---|---|
Contacts | All the contacts for this configuration item |
Documents | All the documents linked to this configuration item |
Tickets | All the tickets for this configuration item |
Application solutions | All the application solutions depending on this configuration item |
Provider contracts | All the provider contracts for this configuration item |
Services | All the services impacted by this configuration item |
Click on the “New CI” menu:
Then select “PC Software” in the form below:
And click “Apply” to display the PC Software creation form:
Impacts: a PC Software impacts all its instances, the Application Solutions it belongs to and all the contacts (Persons or Teams) directly linked to it.
Depends on: a PC Software is considered as depending on the PC on which it runs.
You still have unanswered questions ? Ask us.
Join our community of users to share your knowledge and good practices.